Privacy Policy

At Mindful, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with us in any way.

1. Information We Collect

We collect different types of information, including:

a. Personal Information You Provide

• When you place an order, subscribe to our newsletter, or contact us, we may collect:
  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via third-party payment providers like Stripe and PayPal)

b. Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Cookies and tracking data (see Cookies & Tracking below)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Improve your shopping experience
• Send updates, promotions, and newsletters (you can opt out anytime)
• Respond to customer service inquiries
• Prevent fraud and ensure secure transactions

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Payment processors (e.g., Stripe, PayPal) to securely handle transactions
• Shipping carriers (e.g., Australia Post, DHL) to deliver your orders
• Marketing platforms (e.g., email providers) to send you updates, if you have subscribed
• Legal authorities, if required to comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies to improve your experience. Cookies help us:

• Remember your preferences
• Provide relevant product recommendations
• Track website traffic and analytics

You can manage or disable cookies in your browser settings.

5. Data Security

We take security seriously. Our website uses SSL encryption to protect your personal data, and we only work with trusted payment providers to process transactions securely.

6. Your Rights & Choices

You have the right to:

• Access your data – Request a copy of the personal data we hold about you.
• Update your data – Correct any inaccurate or incomplete information.
• Delete your data – Request that we remove your data, subject to legal requirements.
• Opt out – Unsubscribe from marketing emails at any time.

To make a request, please contact us.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for their privacy policies or practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our site means you accept these updates.